About / FAQ

Library Lights is a literary inspired, handcrafted, candle company based in Alberta, Canada. It started as a whimsical dream to create candles inspired by my favourite YA novels and is now a flourishing home-based business. So, light a match and spark your imagination with the literary creations of Library Lights. 

Frequently Asked Questions

1. Do you make custom scents and labels?

Yes! Just send me an e-mail at librarylights.shop@gmail.com and I will happily discuss your custom candle needs. I cannot use trademarked/copyrighted names or images.

2. Do you offer discounts for bulk orders such as weddings, events, or subscription boxes?

Yes, discounts are available for bulk orders. Get in contact with me through email (librarylights.shop@gmail.com) and tell me the details of your order so that I can give you the most accurate quote for your project. 

3. Do you ship internationally?

We are happy to announce that we ship all around the globe! If you can receive mail, you can receive a Library Lights package! 

4. Are customs/import fees included in the delivery charges?

If you live outside of Canada, you may be subject to an additional import fee for your order. Paying these charges is the responsibility of the customer. We cannot wrongfully adjust the cost of goods on your shipping label to lower these cost.

5. Who do you ship through?

All of our orders are shipped by Canada Post with connections to USPS, Royal Mail and all other major postal companies. 

6. I need my candles by <insert date>. Can you overnight them?

I usually need 1-5 business days to process an order (assuming it isn't a pre-order sale). However, depending on the size and content of the order there is a possibility that I can get it processed faster. Send me an e-mail before you order at librarylights.shop@gmail.com or include a note in your order and I will do my best to rush your order. You will also have to choose Priority Shipping during checkout to get it on time.