About / FAQ
Library Lights Candle Co. focuses on handcrafted coconut wax candles inspired by books and the love of reading. Our brick-and-mortar studio is located in the small town of High Prairie, Alberta, Canada. It all started with a whimsical dream of creating candles based on our favourite YA novels, but it has flourished into so much more!
Our candles are made from top-quality coconut wax, candle-formulated fragrance oils, and a cotton braided wick. All of our candle scents are custom in-house creations, using the highest-quality fragrance oils that are paraben-free, phthalate-free, cruelty-free, and vegan.
Our 7.2-oz candles have an estimated burn time of around 50 hours. To enjoy our candles for as long as possible, trim the wick to 1/4 inch every time you light them, burn for 3-4 hours, extinguish, and let the wax harden again before starting the process over. Discontinue using the candle once only a 1/2 inch of wax is left at the bottom of the jar.
FAQ
Do you make custom scents and labels?
Yes! Just send me an e-mail at librarylights.shop@gmail.com and I will happily discuss your custom candle needs. I cannot use trademarked/copyrighted names or images.
Do you offer discounts for bulk orders such as weddings, events, or subscription boxes?
Yes, discounts are available for bulk orders! Get in contact with me through email (librarylights.shop@gmail.com) and tell me the details of your order so that I can give you the most accurate quote for your project.
Do you ship internationally?
We are happy to announce that we ship all around the globe! If you can receive mail, you can receive a Library Lights package!
*EU/NI - shipping is currently paused due to the updated GPSR guidelines hindering our ability to fulfil orders. This is hopefully only a temporary set-back.
Are customs/import fees included in the delivery charges?
If you live outside of Canada, you may be subject to an additional import fee for your order. Paying these charges is the responsibility of the customer. We cannot wrongfully adjust the cost of goods on your shipping label to lower these cost.
Who do you ship through?
All of our orders are shipped by UPS or Canada Post with connections to USPS, Royal Mail and all other major postal companies.
I need my candles by *insert date*, can you overnight them?
I try my best to ship all orders with 1-2 days of the order being placed. Depending on the size and content of the order there is a possibility that I can get it processed faster. Send me an e-mail before you order at librarylights.shop@gmail.com or include a note in your order and I will do my best to rush process your order. You will also have to choose Priority Shipping (or the fastest option available) during checkout to get it on time.